About Foundever:

Foundever™ is a global leader in the customer experience (CX) industry. With
170,000 associates across the globe, we are the team behind the best experiences
for +750 of the world’s leading and digital-first brands. Our innovative CX
solutions, technology and expertise are designed to support the operational
needs of our clients and deliver a seamless experience to customers in the
moments that matter.

Job Summary

We are looking for a commercially driven Director of AI Qualified Services to
lead our growing AI delivery practice. From prototyping to production, you will
first need to assess and define the best way to address the client’s need to
secure revenue, weather through the EverSuite capability, a custom solution (AI
or not). If a custom AI solution is needed, you will lead its development. If
the solution is effectively sold, you will oversee the transition to
operationalization. At first, you will personally work with sales and one
developer to discover, prototype, demo and deliver the solution. As demand
grows, you will have to build the team,



the delivery methodology and a
sustainable operation model. This is a rare opportunity to build something from
the ground up — with full commercial ownership, direct client impact, and the
backing of a global AI-powered organization.

Key responsibilities

Client Delivery & Engagement

* Take a client brief from whiteboard to working demo within days, not weeks:
personally prototype solutions in the first client engagements, before the
team is built
* Design and deliver tailored AI solutions leveraging LLMs, agents, and
AI-assisted development workflows, from discovery through go-live, favoring
quick ROI but aligning with EverSuite roadmap
* Create repeatable offerings such as AI discovery workshop, rapid prototyping,
paid pilots implementation packages and managed AI solution support.
* Oversee the transition of delivered solutions to production — covering
monitoring, reliability, cost control,

📌 Director of AI Professional Services (Bengaluru)
🏢 Foundever®
📍 Bengaluru