Role Overview

The Business Analytics (BA) team comprises business intelligence and digital consulting professionals specializing in
e-commerce and online retail analytics
. The team leverages
data analytics, customer insights, and industry research
to enhance the customer experience on
Lowes.com
, a key driver of the organization's online revenue growth.

As a
Business Analyst
, you will work closely with cross-functional stakeholders to analyze customer behavior, generate actionable insights, and support strategic business decisions through data-driven recommendations.

Key Responsibilities

Data Analysis & Business Insights
- Collect, aggregate, validate, and analyze data from multiple sources to support business and category strategies.
- Perform data-driven analysis to identify customer behavior, product preferences, and emerging trends.
- Apply quantitative and statistical techniques to identify patterns and generate actionable insights.
- Translate analytical findings into business recommendations that improve customer experience and business performance.





Reporting & Dashboarding
- Develop, maintain, and automate daily, weekly, and event-based reports.
- Build dashboards to monitor key business and website performance metrics.
- Generate reports and insights for business projects and stakeholder reviews.

Digital & E-commerce Analytics
- Analyze website performance, including search, browse, and navigation experiences.
- Conduct site scrubs to identify optimization opportunities across digital channels.
- Utilize Adobe Analytics, Google Analytics, and other digital analytics platforms to evaluate user engagement and performance.

Business Consulting & Strategy
- Partner with stakeholders to support short-term and long-term category strategies.
- Conduct prospect analysis and develop insight-driven action plans for various business categories.
- Support Global Navigation initiatives by identifying opportunities to improve customer journeys and online exper

📌 Category Analyst (Bengaluru)
🏢 Lowe's Companies
📍 Bengaluru