The Order Processing Coordinator is a primary point-of-contact for the Sales Teams, Country Operations Lead, Finance and Logistics. This position primarily covers Sales and/or PO Orders processing for various vendors with required supporting documents focusing on mega deals. This position requires follow-up with vendors on orders status and provide the information to Logistic team for delivery arrangement. This position requires mentoring of new/existing team members and extend support to manager/team lead in issues and inquiries.
Responsibilities:
- To validate supporting document and process Sales Order request of complex/mega deals
- Analyse issues, propose solution and work on error rectification in system.
- Guide and mentor recent/existing team members
- Participate in process improvement project and discussions.
- Extend support and assistance to manager/team lead on issues/inquiries.
- To validate supporting document and process complex/mega deals order within SLA
- To assist team members in reducing order requests backlogs
- Mentor new/existing team members
Knowledge, Skills and Experience:
- 3 to 5 Years of relevant work experience.
- Bachelor's Degree with Business/IT/Supply Chain Field of Study preferred.
- Able to execute instructions and to request clarification when needed.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English.
- Able to interact effectively with all levels of management.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information.
- Able to build solid, effective working relationships
📌 PO Processing (Chennai)
🏢 Tdsynnex
📍 Chennai
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