Job Title: SOP Quality Executive
Company: 1XL Info LLP
Location: Remote
CTC: Rs. 22,000 - 27,000 PM
Type: Full-Time
Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM
Experience: 4+ Years

About 1XL
1XL is a Dubai-based company focused on empowering individuals and organisations through growth, innovation, and success. We inspire individuals and organisations to reach their full potential through tailored, market-proven solutions.
Role Overview
The SOP Quality Executive is responsible for ensuring that approved Standard Operating Procedures (SOPs) are being followed correctly in day-to-day operations.
This role does not create SOPs and does not implement them - instead, it acts as a process auditor and monitoring authority , verifying real-time adherence, identifying deviations, and submitting compliance reports to management.
The position plays a key role in maintaining operational discipline, accountability, and process standardization across the organisation.
Key Responsibilities
1. SOP Compliance Monitoring
Monitor daily operations to ensure SOP adherence
Verify whether teams are following defined process steps
Check task execution against documented guidelines
Ensure responsibilities and timelines are followed as per SOP

2. Internal Process Audits
Conduct routine and surprise SOP compliance audits
Use structured audit checklists to assess adherence
Evaluate process execution across departments
Compare actual workflow vs documented procedures

3. Deviation & Gap Identification
Identify where SOPs are not being followed
Detect process shortcuts, delays, or skipped steps
Document compliance failures
Highlight workflow inconsistencies

4. Reporting & Documentation
Prepare daily, weekly, and monthly SOP compliance reports
Maintain audit records and compliance tracking sheets




Provide department-wise compliance summaries
Present findings to management with clear observations

5. Root Cause Observation
Identify reasons for non-compliance
Record recurring process issues
Highlight systemic workflow problems
Support management in understanding process risks

6. Coordination & Escalation
Coordinate with department heads regarding non-compliance
Share audit findings with SOP Implementers
Escalate serious process failures to management
Ensure accountability for repeated violations

7. Corrective Action Tracking
Track whether departments implement corrections
Follow up on unresolved compliance gaps
Monitor improvements in process adherence
Reduce repeated errors through tracking

8. Process Discipline & Governance
Support building a process-driven work culture
Ensure operational consistency
Maintain control over execution standards
Act as a process watchdog for the organisation

Departments Covered
You will monitor SOP compliance across:
HR | Sales | Marketing | Operations | Admin | Customer Support | Content | Testing
Key Skills Required
Solid analytical and observation skills
Experience in operations monitoring or auditing
Excellent reporting and documentation ability
High attention to detail
Logical and process-oriented thinking
Ability to identify gaps quickly
Strong follow-up and coordination skills
Assertive communication

Technical & Tool Knowledge
MS Excel / Google Sheets (tracking & reports)
MS Word / Google Docs
Familiarity with audit checklists
Basic understanding of CRM, HRMS, or workflow tools
Internal communication tools

Note: Candidates must use their own laptop and have a good internet connection for this job. The laptop should work properly for daily office tasks and online meetings. The company will not provide a laptop.

📌 Standard Operating Procedures (SOP) Quality Executive (Mumbai)
🏢 1XL Universe
📍 Mumbai