Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Software Engineer (III) - Core Engineer III Location: Chennai Work Type: Hybrid (4 Days work From Office) Position Description: Key Responsibilities:

- Bachelor's or Master's degree in computer science, Information Technology or related field.
- 6+ years of software development experience designing, developing, and configuring Microsoft Dynamics 365 CRM solutions across the Sales and Customer Service modules to meet business requirements.
- Develop and maintain client-side scripting (JavaScript) for form customizations, business logic, and enhanced user experience.
- Design, build, and deploy Plugins and Custom APIs to extend and automate Dynamics 365 functionality.
- Build and maintain Power Automate flows to streamline business processes and automate workflows across CRM and connected systems.
- Develop and support Canvas Apps (screens) and Custom Pages within the Power Platform to deliver tailored user experiences.
- Design and implement integrations between Dynamics 365 and external/third-party systems, ensuring reliable, secure, and performant data exchange.
- Support and contribute to Omnichannel for Customer Service configurations and enhancements (good to have).
- Perform root-cause analysis and troubleshooting of system issues, performance bottlenecks, and integration failures; implement effective fixes and preventive measures.
- Participate in solution design discussions, providing technical recommendations aligned with Dynamics 365 and Power Platform best practices.




- Collaborate with functional consultants, business analysts, and QA teams to ensure solutions are delivered on time and meet quality standards.
- Create and maintain technical documentation, including design specifications, configuration details, and support/troubleshooting guides.
- Ensure adherence to CRM development standards, security roles, and data governance practices.

Required Skills & Experience:

- Strong hands-on experience developing and configuring Microsoft Dynamics 365 CRM, specifically Sales and Customer Service modules.
- Proven development experience with JavaScript, Plugins, and Custom APIs within the Dynamics 365 ecosystem.
- Hands-on experience with the Power Platform, including Power Automate flows and Canvas App screens / Custom Pages.
- Demonstrated experience designing and implementing integrations between Dynamics 365 and external systems (e.g., REST/SOAP APIs, middleware, third-party applications).
- Proficient in leveraging GitHub Copilot for AI-assisted coding and productivity gains.

Good to have:

- working knowledge of Omnichannel for Customer Service.
- Solid troubleshooting skills, with the ability to diagnose and resolve complex system, integration, and performance issues.
- Solid understanding of Dynamics 365 data model, security model, solution management (managed/unmanaged solutions), and ALM practices.
- Familiarity with Dataverse, Web API, and standard authentication mechanisms (OAuth, Azure AD App Registrations).

Skills Required:

- SOAP, GCP, REST APIs, MS dynamics, Power Automate, Middleware, GitHub, JavaScript, Microservices

Experience Required:

- Engineer III Exp: Proficient In 2 coding lang. or adv. Prac. in 1 lang.
- 6+ years in IT; 4+ years in development

Education Required:

- Bachelor's Degree

Education Preferred:

- Master's Degree

TekWissen Group is an equal opportunity employer supporting workforce diversity.

📌 Software Engineer (III) - Core Engineer III (Chennai)
🏢 Tekwissen India
📍 Chennai