We are looking for a technically skilled Field System Service Engineer to provide on-site installation, troubleshooting, maintenance, and technical support for IT infrastructure systems. The ideal candidate should be comfortable working at customer locations and resolving hardware, networking, and system-related issues.

Roles & Responsibilities
- Install, configure, and maintain IT hardware and infrastructure systems
- Provide on-site technical support at customer locations
- Troubleshoot desktops, servers, network devices, printers, and peripherals
- Install and configure operating systems, software, and applications
- Diagnose and resolve hardware and networking issues
- Perform preventive maintenance and system health checks
- Configure and troubleshoot LAN, WAN, Wi-Fi, switches, and routers
- Coordinate with vendors and internal technical teams for escalated issues
- Maintain service reports, installation records, and customer documentation
- Respond to customer service calls and ensure timely issue resolution
- Support AMC / service contracts and maintain customer relationships




- Travel to client sites as required

Requirements
â IT Hardware Installation & Troubleshooting

â Desktop / Laptop / Server Support

â Networking – LAN, WAN, Wi-Fi

â Switches & Routers

â Windows OS & Software Installation

â TCP/IP, DNS, DHCP – Basic Knowledge

â Hardware & Peripheral Troubleshooting

â Preventive Maintenance

â CCTV / Firewall / Backup – Added Advantage

â IT Infrastructure Support

â Customer Service & Technical Communication

â Strong Problem-Solving Skills

Benefits
⨠Attractive salary + performance incentives

⨠Field exposure to diverse IT infrastructure projects

⨠Hands-on experience with networking and enterprise IT systems

⨠Technical training and skill development

⨠Career growth in IT Infrastructure & System Integration

⨠Chance to work with reputed corporate clients

⨠Travel allowance / reimbursement as per company policy

? Keywords

Fie

📌 Field System Service Engineer (Madurai)
🏢 Smart Work Consultants
📍 Madurai