Exciting Opportunity for Non-Technical Graduate Freshers in a leading MNC @Mumbai-Airoli location

Job Description:

Utilize knowledge in analytics and technology to enhance operational efficiency for NON VOICE processes in an MNC.

Implement operational improvements for team members.

Job Role:
- Provide email and chat support to the company's clients.
- Manage backend data for customers and upkeep reports.
- Ensure satisfactory resolution of customer inquiries.
- Address customer complaints and escalate them to a supervisor when necessary.

Requirements
Requirements:
- Excellent verbal and written communication skills are mandatory.
- Non-technical graduates from 2023 & 2024 Pass-out only.
- Diploma and Technical (BE, BTECH, BSC, BCA)



graduates are not eligible to apply.
- Basic or good knowledge of MS Office (Excel, Word, and PowerPoint) is required.
- Willingness to work night shifts (US shift timings).
- All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card are required.

Note:
- Candidates should reside within 30 km from Airoli.
- Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off.

Advantages
- Salary Offered : Freshers - 19650 CTC per month
- PF
- ESI
- BOTH WAY CAB
- WORK FROM OFFICE

📌 Non Voice Process- Airoli,Navi Mumbai
🏢 2COMs
📍 Airoli