Description
- Achieve annual target for SBD.
- Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
- Develop a portfolio of small to medium-size customers.
- Promote all digital products for Hapag-Lloyd to our
customers.
- Co-ordination with SXC / SCN

Responsibilities
- Prepare calls, conduct calls, report and follow-up on calls
- Evaluate customer potential (Forecast/Budget) and conduct
MR Sales Planning where appropriate
- Business reviews- conduct customer performance reviews
(QBR – Quarterly Business review)
- Selectively engage with TM when relevant
- Preparing rate quotations, filtering rate request to ensure cargo
identified and quoted is aligned to company strategy and to
optimize vessel utilization on volume and profitability
- Give feedback on the market including rates, competition activities,
market conditions etc. to all relevant stakeholders
- Follow-up on customer business, quotations, free time and pricing
approval requests




- Ensure timely completion of administrative tasks such as RA fling,
FMC filing, handover to CS, etc.
- Market Intelligence – be a subject matter expert on geography
- Data Analytics- able to review, identify and process data

Mandatory: Request you to please provide answers
to the questions below as part of the shortlisting
process (kindly attach your responses along with your resume).
- Export Development:
Describe your experience in developing Export business,
please share a macro view of trade lanes/commodities/
volumes moving out of Zone 2.
- Portfolio Management:
Define customer segmentation and give examples on
- Where you have converted a non-performing account,
- and an example where you onboarded a recent account
What was your approach and outcome in both cases?
- Market Intelligence.
What type of market feedback have you have shared with
management in your current/previous roles? Share an example.

Qualifications
- Universi

📌 Senior Sales Business Development (Chennai)
🏢 Hapag Lloyd
📍 Chennai