Job Description:

Role Details:
Location Delhi
Role Relationship Manager/ Senior Relationship Manager
Department Wholesale Solutions
Eligibility Criteria CA/ MBA
Required Skills & Competencies
Analytical thinking and attention to detail.
Integrity and strong ethical standards.
Effective communication and reporting.
Process orientation and innovative mindset.
Networking and stakeholder management.
Flexibility for travel.
Key Result Areas Supporting Actions
Sales Growth & Client Acquisition Identify business development opportunities and execute client acquisition activities (prospecting, lead generation, client engagement, need articulation, solution fitment, relationship maintenance), driving book expansion and brand presence in the market
Deliver on sales targets as assigned as part of the Mid Corporates segments, by building strong client relationships via proactive engagement and customized solutioning
Scan the market, competitive offerings and potential clients in Mid Corporates segments on a periodic basis; report on emerging trends and business opportunities
Identify, report on and execute opportunities for cross-selling other products/ solutions as per client needs
Client Engagement & Relationship Management Identify and act on opportunities for effective client engagement through proactive communication and partnership orientation
Operational Effectiveness Proactively liaise with internal stakeholders to enhance process efficiencies for strong client engagement and relationship management
Drive faster TATs by building robust relationships with internal stakeholders in order to enhance brand credibility and expand customer base
Adopt prescribed improvements in processes and best practices in order to enhance operational productivity, adhere to and improve TATs, and suggest improvements as well




Prepare MIS and report on sales operations and productivity metrics such as disbursements, profits, NPAs, client base expansion, new product launches, new branches, etc., periodically as per agreed timelines and formats
Internal Stakeholder Management Proactively build and maintain relationships with key internal stakeholders (E.g. Operations, Risk) for smooth and efficient transactions and issue resolution
Risk Management Execute compliant Sales Operations and work in line with risk management principles in coordination with Risk team
Support risk management by maintaining focus on prescribed guidelines and process checks at all stages, raising potential alarm cases in advance
Provide inputs on financial risk in proposals to clients and support proposal finalization in accordance with risk management practices
Proactively identify and report risks in order to ensure portfolio quality is maintained
As part of Relationship Maintenance, study client performance (accounts, business performance, etc.) periodically
Liaise with internal stakeholders (such as Risk, Operations etc) and client stakeholders for optimal resolution of specific escalation cases
Desired Profile / Criteria / Skills :

The number under the column JB is number of position or Job level / Band? : It states the Job Band
What will be the internal HR designation for this role and – We don’t have any internal designations here. The designations are as mentioned below itself.
What will be the interview process: Technical rounds (2-3 depending on the team) and post shortlisting by business, there will be an HR Round.
Are you open to looking for people from outstation: For roles in South, preference will be for people who have worked in Large Corporate lending in those cities for at least 3-4 years in those markets
Will this be a individual or Team Management role: Mostly team management roles for all – except RRH Chennai (project & structured finance)

📌 Regional Relationship Head - LC and MM - Delhi
🏢 Vecktra Consulting
📍 Delhi