Description

The Analyst will be part of the GSM Payment Operations and Capabilities team, supporting procurement operations and the broader Procure-to-Pay process. This role will focus on accurate and timely creation of purchase orders, supplier record creation and maintenance, stakeholder liaisoning, and operational support across Oracle Cloud / SAP Ariba procurement workflows. The incumbent will partner with business requestors, suppliers, finance, operations, and technology teams to ensure compliant, controlled, and efficient procurement execution across global markets.

Responsibilities

- Purchase Order Creation and Management: Support purchase requisitions and Buyer team in Oracle Cloud / SAP Ariba in line with procurement policies, delegation of authority, and market-specific requirements.

- Supplier Creation and Maintenance: Support Vendor admin team, including onboarding data, banking details, tax information, and classification attributes, ensuring completeness, accuracy, and compliance with internal controls.

- Stakeholder Liaisoning: Liaise with business requestors, suppliers, finance teams, sourcing, compliance, and technology partners to resolve queries, obtain missing information, track approvals, and ensure timely transaction completion.

- Supplier Collaboration and Portal Support: Support supplier communications, portal acknowledgements, data updates, and surrogate responses where required, ensuring suppliers are enabled to transact effectively.

- Tax and Compliance Support: Support supplier and purchase order activities requiring tax and compliance review, including validation of supplier tax information, GST/VAT attributes, withholding tax documentation, regulatory requirements, and coordination with finance, tax, and compliance teams to resolve gaps.





- Operational Accuracy and Compliance: Maintain high standards of accuracy, productivity, and compliance while ensuring adherence to procurement policies, internal controls, audit requirements, and applicable process guidelines.

- Process Validation and System Support: Support procurement process validation, UAT execution, defect tracking, and stabilization activities for Oracle Cloud / SAP Ariba workflows related to purchase orders, supplier setup, approvals, and downstream Accounts Payable integration.

- Business User Enablement: Support business users through process walkthroughs, query resolution, documentation, transaction status updates, and preparation of user guidance or training materials as required.

Qualifications

- Education: Bachelor’s degree in commerce, Accounting, Finance, Information Technology, or a related discipline.

- Experience: 1-2 years of relevant experience in procurement operations, Procure-to-Pay, supplier enablement, purchase order processing, finance operations, or system testing, with hands-on exposure to Oracle Fusion Cloud Financials and/or SAP Ariba preferred.

- Domain Knowledge: Robust understanding of the Procure-to-Pay lifecycle, purchase requisition and purchase order processes, supplier onboarding and maintenance, Accounts Payable integration points, accounting principles, and global tax concepts including GST and VAT.

- Communication and Collaboration: Strong verbal and written communication skills, with the ability to liaise with business users, suppliers, finance, sourcing, compliance, and technology teams; document outcomes; report progress; and support timely issue resolution.

- Procure to Pay process knowledge, policy awareness & control mindset with ability to read, interpret various contractual terms/SOWs and apply to function and activities

📌 Support II - Finance (Gurugram)
🏢 American Express
📍 Gurugram