Description
Role Summary
The Implementation Analyst III role is responsible for managing customer-facing technical engagements, understanding business requirements, and coordinating solution implementation across low-code and custom application environments.
This role acts as a bridge between customers, delivery teams, and internal stakeholders to ensure successful implementation of business solutions aligned with customer expectations and platform capabilities.
The ideal candidate should possess a solid mix of:
- Client communication and stakeholder management
- Requirement gathering and solution coordination
- Technical understanding of application development and integrations
- Ability to work closely with development teams on execution priorities
Key Responsibilities
Customer Requirement Management
- Interact with customers to understand business requirements and implementation expectations
- Conduct requirement gathering sessions, workshops, and solution discussions
- Translate business requirements into functional and technical implementation inputs for delivery teams
Solution Coordination & Delivery
- Coordinate with application development teams for timely implementation of customer requirements
- Track project activities, dependencies, and delivery timelines
- Ensure customer priorities are aligned with execution plans
Technical Consultation
- Provide functional and technical guidance during implementation discussions
- Understand integration requirements, APIs, workflows, and system dependencies
- Work with teams developing solutions using low-code platforms, React, Node.js, Python, and related technologies
Client Communication & Stakeholder Management
- Act as the primary coordination point for customer interactions during implementation phases
- Provide project updates, implementation status, and issue resolution support
- Manage customer expectations and ensure smooth communication across stakeholders
Testing & Solution Validation
- Coordinate sol
📌 Implementation Analyst III (Noida)
🏢 Sinch
📍 Noida