Description

We currently have a career prospect for an Technical Architect to join our team located in Pune.

Job Overview:
The Technical Architect provides technology direction, ensures project implementation compliance, and utilizes technology research to innovate, integrate, and manage technology solutions. As a Technology Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects; you will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs. This role is considered part of the Business Unit Leadership team and may mentor Junior Architects and /or development team members.

Perficient is always looking for the best and brightest talent and we need you We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills,



and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Responsibilities
- Architect & implement ITSM/ITOM solutions: Discovery (probes/sensors), Service Mapping, Event Management, Orchestration, and Cloud Discovery.
- MID Server strategy & ops: design, deploy, secure, scale, and troubleshoot MID Server estates across datacenters, clouds, and network zones.
- Hands‑on development: build Discovery probes, sensors, transform maps, IntegrationHub spokes, orchestrations, scripted REST APIs, business rules, and scoped apps.
- CMDB governance & modeling: design CI models, reconciliation rules, normalization, and data quality checks to ensure reliable service topology.
- Integrations & observability: integrate with monitoring/event sources (e.g., Splunk, Dynatrace, ServiceWatch), ticketing systems, and cloud APIs; design event ingestion and correlation flows.
- Upgrade & performance readi

📌 ServiceNow -Technical Architect (Pune)
🏢 Perficient
📍 Pune