Job Description We are seeking a highly seasoned F&A; SME with extensive experience managing large and complex Finance & Accounting (F&A;) programs for Banks.n This is a senior leadership role responsible for driving service delivery excellence, building scalable, and future‐ready delivery capabilities aligned to Genpact's digital‐first and transformation‐led operating model.n The successful candidate will collaborate closely with cross-functional teams to support new business opportunities, enhance service offerings, and champion best practices across all F&A; operations.n Responsibilities:n Own the Outcomen n Lead the end-to-end service delivery of for designated client accounts.n Provide SME leadership in the pursuit of new F&A; deals across the Banking verticaln Provide end‐to‐end leadership for modernizing and standardizing F&A; operations, enabling predictable, compliant, and "surprise‐free" service delivery.n n Drive Excellencen n Lead standardization and simplification initiatives across processes, portfolios, and delivery locations.n Build scalable operating models and delivery capabilities that support growth and increasing business complexity.n n Think Transformationn n Drive transformation initiatives across processes through digitization, agentic solutions, and analytics.n Enable continuous improvement and productivity improvement as part of the operating culture.n n Strategic Client Partnershipn n Grow and deepen CXO‐level client relationships in partnership with Lead Client Partners and Delivery teams.n Act as a trusted advisor,



translating client priorities into execution and transformation roadmaps that deliver measurable business outcomes.n n Stakeholder Managementn n Establish and sustain strong, strategic relationships with key client and Genpact stakeholders.n Operate effectively within a global matrix organization, influencing across functions and geographies.n n Thought Leadershipn n Provide thought leadership across F&A; Operations and delivery transformation.n Lead and execute complex, cross‐functional initiatives with consistency and discipline.n n Qualifications/Skills we seek in you!n n Accounting qualification – Chartered Accountantn Over 15 - 20 years of post-qualification experiencen Experience in managing Banking clients is mandatoryn Demonstrate thorough knowledge of accounting principles, systems and proceduresn Proven experience in setting up, managing large spans of control (1500–2000+ team members) in a global deliveryn This leadership position demands solid executive presence, a solution-oriented mindset, and the gravitas to effectively guide finance functions across all assigned accounts, with a preference for candidates from a Banking backgroundn SME knowledge across RTR, FP&A;, OTC, AP, Taxes and Payroll (or at least two areas)n Experience in transitioning to a new ERP (could be SAP, PeopleSoft etc.)n Experience of handling F&A; Tools (e.g. Blackline, ServiceNow, Billing systems, AP workflows etc.)n Experience with using Agentic AI solutions across F&A;n Expert capability in generating meaningful insights from large and disparate data sourcesn Experience using Business Intelligence tools such as (PowerBI, Tableau, Qlik)n Impeccable client management skillsn Transformation experience – demonstrated ability to design and execute operational transformationn

📌 Operations Leader-F&A (Faridabad)
🏢 Genpact
📍 Faridabad