23 Aug
|
Swiggy
|
Raigarh
Job Description Ways of Working -n Office / Field: Employees are expected to work from the office on all days outn of their respective base locations.n About the Team -n Swiggy Dineout is building India's largest dining out platform that processes more than 100Mn diners for its partner restaurants across its network for 21000 restaurants in 34 cities andn growing. We are striving to augment our consumer promise of enabling unparalleledn convenience by helping diners explore restaurants across all categories - from QSRs, cafes,n casual dining, premium, fine dining and more and offer the widest range of offers on restaurantn bills through easy payments on the app. We are on a mission to change the way India dines out.n If you are a foodie and equally passionate to redefine the experience of dining out, join our teamn to be a part of the Swiggy ride!n Dineout is present in 34 cities across India and we have partnerships with more than 21,000n restaurant partners where users can save up to 40% on their dining bills when they pay theirn restaurant bills using the dine out feature on the Swiggy appn Role Summary -n The role holder is expected to oversee the onboarding and account management activities onn the ground regularly. Meet top accounts consistently to understand partner mindset, investmentn appetite, growth goals to grow the business.
Resolve queries and objections posed by then partners and support the front line in meeting their targets.n Responsibilities -n Account & Partner Relationship Managementn ● Discuss the P & L of the top restaurant partners to enable them see performancen opportunities/misses; analyze revenue expectations and investment capability.n ● Structure the commercial understanding between the account and Swiggy for existingn and new accounts and propose revisions/changes seasonally or when agreed upon.n ● Articulate insights that can help partners in taking necessary corrective actions for growthn by activating the right growth metrics/leversn ● Meet the competitor's top accounts to gather insights on competitor actions and proposen counter measuren Data Interpretation :n ● Track Weekly Account Growth / Degrowth at portfolio /city level and RCA the reasons of itn ● Track performance of Low Counter Share Outlets on the platform & Build plans.n Interaction with Stakeholders:n ● Interact with partner support (discount change, Restaurant Display page etc.), salesn operations (competition comparison data, or any ongoing festival data etc.) and financen team ( reconciliation of payouts, queries on GST etc, amount not credited to partnern accounts etc.).n Functional Competencies:n ● Understand Dine Out offerings and gain clarity of growth levers.n ● Knowledge of basic metrics such as operating hours of restaurants , ADs revenue pern order (Ads RPO) ,
Commission Revenue per order and its constituents such as Averagen Order Value (AOV)n ● Knowledge of the partner app features and user interface.n ● Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmaten Understanding of Conversion Funnel -n Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competitionn Desired Skill :n ● Graduate with 4-6 years of field sales experience; Fluency in local language and workingn knowledge of Englishn ● Good working knowledge and experience of e-commerce activities and all onlinen marketing channelsn ● Confident, Pleasing, and a go-getter personalityn ● Effective communication skillsn ● Attitude & Aptitude for Salesn ● Analytical, good Excel skills.n ● The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedulesn ●Leadership and Influencing skills: Identify, build, and use a wide network of contacts withn people at all levels, internally and externally. Achieves a good result through a well-plannedn approach.n ● Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriaten solutions. Be able to identify opportunities and recommend/influence change to increasen the effectiveness and success of campaigns.n ● Creativity & Initiative: Demonstrate creativity & originality in your work and have then personal drive and initiative to bring about change and help drive the businessn forward.n "We are an equal chance employer and all qualified applicants will receive consideration forn employment without regards to race, color, religion, sex, disability status, or any othern characteristic protected by the law"
📌 Assistant Manager- Strategic Account Sales (Raigarh)
🏢 Swiggy
📍 Raigarh