Job Description
HCLtech is Hiring AR Callers || US Healthcare Denial Management || Chennai Location
nWork Mode: Work from Office
nShift Timings: US Shift
nDesignation: Process Associate
nJob Description:
nRole Summary:
nDrive measurable revenue cycle quality improvements by owning more complex AR calling and denial management analysis as an Operations Analyst in Chennai. Apply healthcare RCM expertise to ensure work is completed accurately, identify root causes of recurring denial issues, and support continuous improvement using operational reporting.
nEssential Job Responsibilities:
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- Analyze healthcare RCM performance data to identify trends in AR calling outcomes and denial patternsn
- Own AR calling and denial management workflows for complex cases, ensuring timely and accurate completionn
- Review denial reasons, supporting documentation, and process steps to determine corrective actionsn
- Coordinate with internal stakeholders to resolve issues, reduce delays, and minimize reworkn




- Identify root causes for recurring denial themes and recommend process improvementsn
- Report on operational metrics and escalation trends for performance trackingn
- Use AI-enabled assistance (summarization, anomaly detection) to improve speed and consistency.n

nExpected Education & Experience:
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- 1.5+ years of experience in Healthcare RCM operations, quality, or analyticsn
- Strong proficiency in MS Office (Excel, Word, etc.)n
- Experience in AR calling and denial management workflowsn
- Understanding of RCM concepts (claims workflow, denial drivers, resolution steps)n
- Experience with SOPs and quality standardsn
- Ability to analyze trends and recommend improvementsn
- Robust communication and stakeholder coordination skillsn

nNote: Only candidates with relevant experience into healthcare domain can apply.

📌 HCLtech is Hiring AR Callers || US Healthcare Denial Management || Chennai Location (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu