23 Aug
|
Riddhi Siddhi Textile Mills
|
Panipat
23 Aug
Riddhi Siddhi Textile Mills
Panipat
We are looking for an experienced CRM professional with 5+ years of experience in the textile/manufacturing industry.
Key Responsibilities:
* Manage customer relationships and regular follow-ups.
* Handle enquiries, samples, orders and customer requirements.
* Coordinate with sales, production, merchandising, quality and dispatch teams.
* Ensure timely order updates and customer communication.
* Maintain customer data, order status and follow-up records.
* Prepare MIS reports, sales reports and customer-wise analysis.
* Track pending orders, approvals, payments and complaints.
* Support customer retention and repeat business.
Required Skills:
* Minimum 5 years’ relevant experience.
* Good knowledge of MIS, MS Excel and CRM/ERP systems and google sheet.
* Robust communication and coordination skills.
* Good follow-up and analytical ability.
* Textile/home textile industry experience preferred.
📌 Customer Relationship Management Manager (Panipat)
🏢 Riddhi Siddhi Textile Mills
📍 Panipat