23 Aug
|
Commotion
|
Mumbai
The Role
We’re hiring Forward Deployed Engineers (FDEs) who are obsessed with GenAI, prompts, and problem-solving — and who want to see their work deployed in production, not stuck in demos.
As an FDE, you’ll sit at the intersection of customers, product, and engineering, deploying AI agents (voice + chat) into mission-critical enterprise workflows. You’ll work hands-on with customers to design, integrate, and scale AI agents that deliver measurable business outcomes — and then feed those real-world learnings straight back into the product roadmap.
No two deployments are the same.
This role is high ownership, high ambiguity, and very high impact.
If you love writing prompts, debugging AI behavior, thinking deeply about system design, and watching AI agents succeed (or fail) in the wild — this role is for you.
Your Impact
As a Forward Deployed Engineer, you’ll directly shape:
How enterprises adopt and trust AI agents in production
How voice and chat agents perform in real, mission-critical workflows
How quickly customers move from PoC → scaled rollout
How the platform evolves based on real usage, edge cases, and failure modes
How AI agents deliver tangible business value, not hype
Your work won’t just ship features — it will define how the product works in the real world.
What You’ll Do
Customer Problem Discovery
Partner closely with strategic customers to deeply understand workflows, constraints, and pain points
Identify high-leverage AI agent use cases across support, sales, operations, and automation
Turn vague business problems into clear, solvable technical and AI system designs
Agent Design & Deployment
Design and deploy end-to-end AI agent systems across voice and chat
Craft and iterate on prompts, tools, memory, state, routing, guardrails, and fallbacks
Debug AI behavior in production — from hallucinations to latency to edge cases
Ensure agents are reliable, secure, observable, and scalable
Solution Architecture & Integrations
Build custom integrations
📌 Forward Deployed Engineer (Mumbai)
🏢 Commotion
📍 Mumbai