What Youll be doing.
- Subject Matter Expert on all configuration, implementation, installed marketplace apps, customization and billing end-to-end for Atlassian Cloud products, Jira, Confluence, Jira Work Management, Automation, Access and Jira Service Desk; including Integrations through Mulesoft with Atlassian Cloud API, Data Modeling in Atlassian Cloud, Atlassian Cloud development and testing practices.
- Identify dependencies, organize work and unblock development in support of delivery, release, and change management for the business.
- Expert in the Atlassian Cloud ecosystem of applications and supporting systems that integrate with Atlassian Cloud.
- Design using Atlassian Cloud REST APIs to develop integrated solutions with other software, automate manual processes, data migration routines and extract data for reporting and analytics purposes.
- Create and manage security schemes, custom fields and configurations.
- Review, install, manage and administer add-ons, plugins, and extensions for Atlassian Cloud products.




- Design process workflows for Jira including field configurations, screen schemes, permission schemes and notification schemes/.
- Partner with all cross-functional teams and external consultants to deliver business value.
- Learn Fictivs use of Atlassian Cloud, how it is unique to Fictivs business workflow (functionality and workplace) and recommend steps to adapt and improve the system as a whole.
- Develop solutions cross functionally, owning the implementations needed in Atlassian Cloud, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting, bug fixing and post release end user support.
- Own stability of Atlassian Cloud products while adhering to Fictivs engineering standards including, incident management, monitoring, alerting, incident resolution process and disaster recovery.
- Create delivery timelines for implementations, set expectations cross-fun

📌 Senior AdministratorAtlassian (Pune)
🏢 Fictiv Technology Solutions
📍 Pune