Financial Outcomes
- Ensure effective in-process inspections are meticulously followed by ensuring product quality standards and reducing any potential cost of poor quality.
- Ensure Packing materials received are against laid down specifications which will eventually reduce production loss or FG rejections.
- Uplifting of PM vendors meeting TCPL standards to avoid time and manpower on incoming inspections and potential rework if any.
- To work closely with project team and be the part of any cost-effective initiatives.
- Drive Packaging trials, process improvements and packaging value engineering.

Customer Service
- Handling of the Customer complaints of the unit and carry out RCA & CAPA.
- Generation and maintenance MIS system of the unit as per laid down protocol.
- Be the part of NPD and ensure market expectations are met.
- Liaise with 3P units and ensure TCPL quality standards are complied.

Internal Processes
- Effective implementation & maintenance of Quality & Food safety Management systems of the unit ( FSSC 22000 V- 6 and ISO 9001: 2015).




- Ensure compliance to RA/KOSHER/HALAL/ certifications.
- Carry out periodic GMP/ GWP audits in both Cochin and 3P units and timely closure of non-conformities .
- Take part in the various trials for product & process improvement as per the guidelines.
- Conducting process capability study and other process improvement activities using TQM tools.
- Ensure Quality control activities of the unit as per laid down protocol for incoming RM/PM, in process and FG.
- Responsible to develop and sustain Food Safety culture.
- To ensure and drive systems such as Root cause analysis, Corrective action, and preventive action system in place to ensure continuous improvement.
- To Support in Project activities of the plant.
- Liaise with Pest control service provider for effective pest control management system and periodic evaluation both in the factory and warehouses.
- Monitoring of cost on poor quality and implementation of correc

📌 Senior Officer (Kochi)
🏢 Tata Consumer Products
📍 Kochi