Key Responsibilities:
- Managing technical escalations
- Ensuring that designated ASPs deliver service as per our service standards
- Managing all customer complaints from major accounts
- Meeting the service standards in terms of managing TAT, mean time to repair, and escalation management
- Ensuring all support services are available for the execution of project orders
- Coordinating with all sales
📌 Technical Support (Bengaluru)
🏢 Velocis Systems Private
📍 Bengaluru
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