We are seeking a Project Manager with experience in delivering Infrastructure projects incluiding Server, Network, Storage, Cloud, EUC & NOC Technologies.
Experience:
10 to 15 years of experience in infrastructure operations/service delivery, including experience managing multi-tower teams (Windows, Hypervisor, Database, Network, Storage & Backup). Strong working knowledge across Windows Server, VMware/ESXi, Cisco UCS, database platforms (MSSQL/Oracle/Postgre SQL/My SQL), networking, and storage/backup technologies. Proven experience as an Incident Manager handling critical/P1 outages, war-room coordination, and executive-level communication. Robust track record in RCA ownership, problem management, and driving cross-functional permanent fixes. Demonstrated experience managing, mentoring, and developing technical teams and leads across multiple infrastructure domains. Service Delivery Ownership
Own end-to-end infrastructure service delivery across Windows & Hypervisor (VMware/ESXi/UCS), Database, Network, and Storage & Backup tech tracks,



ensuring SLA/OLA adherence and consistent service quality. Act as the single point of contact for all infra-related delivery matters, coordinating across L1/L2/L3 teams and track leads to ensure seamless day-to-day operations. Drive governance rhythms — daily operations reviews, weekly service reviews, and monthly/quarterly business reviews (MBR/QBR) with stakeholders and leadership. Monitor and report on key delivery metrics — SLA compliance, ticket volumes/aging, backlog health, change success rate, and capacity/resource utilization across all tracks. Own the infra delivery roadmap, ensuring alignment with organizational priorities, budget, and resourcing plans across all technology towers. Incident, Problem & Escalation Management
Act as Incident Manager for Sev1/Sev2 critical outages, driving war-room bridges, coordinating cross-track technical teams, and ensuring timely restoration of service. Own the end-to-end major incident

📌 Infrastructure project manager (Chennai)
🏢 Neurealm
📍 Chennai