Associate Director – Catalogue Operations | AI & Automation
Opportunity to travel to and work with teams across the US, UK & Australia as the function scales.
Build the next generation of Catalogue Operations at Amber
At Amber, we're transforming how students find and book accommodation. With 4,000+ properties across 10+ countries, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.
We're looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology.
What You'll Own
Lead a 60+ member global Catalogue Operations team, including ~5 managers. Own catalogue accuracy, content, inventory, pricing and availability across global markets. Transform manual operations through AI, automation and intelligent workflows. Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring. Partner with Product,



Engineering and Data to take automation initiatives from concept to production. Build an exception-based operating model, enabling automation to handle repetitive work while teams focus on complex cases. Own productivity, SLAs, quality, capacity, cost and operational governance. Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction. Drive continuous improvement and build a scalable operating model for Amber's global growth. What We're Looking For
7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations. Experience managing large, multi-layered teams. Proven track record in operations transformation, automation and process redesign. Strong experience partnering with Product, Engineering and Data teams. Solid understanding of catalogue/inventory quality and operational excellence. Exposure to AI/Gen AI, APIs, data ingestion, web scraping or workflow automation is highly preferred

📌 Associate director – catalogue automation (Pune)
🏢 Amber
📍 Pune