Roles & Responsibilities

Conduct usability testing, product validation, and experience testing for web and mobile digital products.
Evaluate end-to-end customer journeys, workflows, and interfaces to identify usability issues, friction points, and experience gaps.
Plan and execute user testing sessions, usability studies, prototype validation, and experience evaluation based on product objectives.
Apply design thinking and user-centered design methodologies to assess product concepts and digital experiences.
Analyze qualitative and quantitative user feedback to identify usability patterns, behavioral insights, and improvement opportunities.
Collaborate with Product, UX/UI Design, Research, Engineering, Analytics, and Business teams to validate product solutions.




Document test findings, usability issues, user feedback, root causes, and actionable recommendations in a structured manner.
Support pre-launch and post-launch validation to ensure products meet usability and customer experience expectations.
Track identified UX issues through resolution and conduct re-validation/regression testing to confirm improvements.
Translate user insights into actionable UX and product recommendations to drive continuous improvement.

Skills: usability testing,analytics,validation,usability,testing,user feedback,ux

📌 UX / Usability Testing Specialist (Pune)
🏢 CG VAK Software & Exports
📍 Pune