23 Aug
|
Innopay
|
Tamil Nadu
23 Aug
Innopay
Tamil Nadu
Position: Customer Support Executive
Experience: 0-3 Years
Location: Coimbatore
Job Summary
We are looking for a proactive and customer-focused Junior Tele Support Executive to handle inbound and outbound customer calls, register complaints, provide basic technical assistance, and coordinate with technical teams for timely issue resolution. The ideal candidate should possess valuable communication skills and a customer-first approach.
Key Responsibilities
Customer Support
§ Attend inbound customer calls and respond to service-related inquiries.
§ Register broadband, leased line, and cable TV complaints in the ticketing system.
§ Provide basic troubleshooting support for internet and Wi-Fi issues.
§ Follow up with customers regarding complaint status and resolution.
§ Handle customer requests related to billing, payments, plan upgrades, and
📌 Customer Support Executive (Tamil Nadu)
🏢 Innopay
📍 Tamil Nadu