Job Description

Why this role exists

/n

Agency partnerships don't grow themselves — they grow because someone owns the relationship strategically, spots opportunities before the client asks, and takes real commercial accountability for the outcome. This role exists to be that owner: managing a portfolio of high-value agency accounts, driving growth, and identifying AI and workflow automation opportunities that create measurable impact for clients.

/n

This goes well beyond relationship management. You'll be the primary point of contact for agency partners while working closely with internal delivery teams across design, development, QA, and marketing — translating client needs into delivery, and delivery progress back into strategic client conversations.

/n

This role is not a positive fit if:

/n

/n
- You've managed accounts but haven't owned commercial outcomes such as upsell, renewal, and revenue targets
/n
- You're looking for a coordination or support role — this is a full account ownership position with commercial accountability
/n




- You haven't worked with US-based clients or managed cross-timezone communication at a professional level
/n
- You come from outside advertising, marketing, or digital agency environments and haven't developed a feel for how agency clients think and operate
/n
- You approach account management reactively — our partners expect proactive insights and initiatives, not just responses
/n

/n

This role is for someone who enjoys:

/n

/n
- Owning commercial outcomes for a portfolio of accounts, not just maintaining relationships
/n
- Spotting AI and automation opportunities inside a client's operations before they ask
/n
- Moving fluidly between strategic conversations and hands-on delivery oversight
/n
- Driving growth through upsell, renewal, and expansion, not just retention
/n
- Bringing their own point of view to a client conversation, not just relaying updates
/n

/n

If you're someone who takes real ownership of revenue and rela

📌 Client Account Manager (India)
🏢 Rivulet IQ
📍 India