23 Aug
|
ROOMY'S
|
Jaipur
Position:Jewellery Consultant
- Company: Roomy's Jewellery (Diagliter Private Limited)
- Department:
- Retail Sales
- Reporting To:
Store Manager / Retail Manager
- Job Summary:
- The Jewellery Consultant is responsible for delivering an exceptional luxury retail experience by assisting customers in selecting jewellery that best suits their needs and preferences. The role involves achieving sales targets, building long-term customer relationships, maintaining showroom standards, and representing the brand with professionalism and integrity.
- Key ResponsibilitiesSales & Customer Service:
- Welcome and assist customers in a professional and courteous manner.
- Understand customer requirements and recommend suitable jewellery products.
- Deliver a premium customer experience throughout the sales journey.
- Achieve individual and store sales targets.
- Upsell and cross-sell products to maximize sales opportunities.
- Build long-term relationships with customers to encourage repeat business.
- Handle customer queries and provide accurate product information.
- Product Knowledge:
- Maintain thorough knowledge of gold, diamond, silver, platinum, and gemstone jewellery.
- Explain product features, certifications, pricing, making charges, and warranty details.
- Stay updated on recent collections, promotions, and industry trends.
- Customer Relationship Management:
- Maintain customer records and purchase history.
- Conduct customer follow-ups for inquiries, bookings, repairs, and special orders.
- Build customer loyalty through excellent service.
- Generate referrals and repeat business.
- Store Operations:
- Ensure jewellery displays are clean, attractive, and well-organized.
- Assist in opening and closing store procedures.
- Support inventory checks and stock verification.
- Report damaged or missing products immediately.
- Follow all security and inventory control procedures.
- Billing & Documentation:
- Assist customers with billing and payment processes.
- Ensure billin
📌 Jewellery Consultant/stylist (Jaipur)
🏢 ROOMY'S
📍 Jaipur