23 Aug
|
Nexrise India Infra
|
Jhotwara
23 Aug
Nexrise India Infra
Jhotwara
About Nexrise India Infra Pvt Ltd
Nexrise India Infra Pvt Ltd is a fast-growing organization specializing in the manufacturing, sales, and rental of aluminium scaffolding, ladders, and height access equipment across India. With multiple warehouses and a strong presence across industrial and infrastructure sectors, we are focused on delivering protected, high-quality access solutions to leading companies nationwide.
Position Overview
We are seeking a dynamic and result-oriented Inside Sales Manager who will be responsible for handling inbound and outbound sales leads, managing customer communication, ensuring timely follow-ups, and converting enquiries into business opportunities.
The role plays a critical front-line function, as the first interaction with customers significantly impacts conversion and brand perception.
Key ResponsibilitiesLead Management & Conversion
- Handle all incoming leads from IndiaMART, TradeIndia, website, and direct calls.
- Ensure zero missed calls and timely response to all enquiries.
- Convert leads into confirmed orders (sales and rentals).
- Maintain strong follow-up discipline until closure.
Customer Interaction
- Understand customer requirements related to height access solutions.
- Maintain professional and confident communication with clients.
Sales Coordination
- Coordinate with Sales, Operations, and Logistics teams for order execution.
- Prepare and share quotations as per company pricing policies.
- Track quote status and conversion ratios.
CRM & Reporting
- Update all enquiries and interactions in CRM/ERP (Brainzo/Company System).
- Maintain lead pipeline and status reports.
- Monitor lead ageing and ensure timely closures.
Relationship Building
- Build long-term customer relationships.
- Encourage repeat business and referrals.
Key Performance Indicators (KPIs)
- Lead Response Time
- Conversion Ratio
- Monthly Sales / Rental Revenue Generated
- Follow-up Efficiency
- Customer Satisfaction
- Lead Closure Timeline
Require
📌 Inside Sales Manager (Jhotwara)
🏢 Nexrise India Infra
📍 Jhotwara