Responsibilities & Key Deliverables

Position Title: DGM- E-Commerce & Flagship, Accessories
- Department: Mahindra Auto Accessories Team
- Location: Mumbai, Maharashtra
- Reporting To: VP & Head - Merchandising & Accessories Business

Role Overview
- As part of the Mahindra Auto Accessories team, the Deputy General Manager (DGM) - E-Commerce & Flagship will lead the digital commerce and flagship retail strategy for Accessories Business. This role is critical in driving online growth, enhancing customer experience, and establishing a robust omnichannel presence. The incumbent will own the e-commerce P&L;, manage marketplace operations, and lead flagship store development to strengthen Mahindra’s lifestyle and accessories ecosystem.

Key Responsibilities

E-Commerce Strategy & Growth
- Lead digital commerce strategy across owned platforms and marketplaces.
- Drive online sales growth, conversion optimization, and customer acquisition.

P&L; Ownership & Performance Management
- Own and manage the e-commerce P&L;, ensuring revenue growth and profitability.




- Track key performance metrics and optimize operations for business outcomes.

Marketplace & Digital Operations
- Oversee marketplace partnerships and performance across major platforms.
- Ensure seamless execution of listings, pricing, promotions, and inventory management.

Customer Experience & Conversion
- Enhance end-to-end customer journey across digital touchpoints.
- Drive initiatives to improve user experience, retention, and engagement.

Flagship Store Strategy & Operations
- Lead strategy for flagship store development and expansion.
- Manage store location identification, feasibility analysis, and rollout planning.

Visual Merchandising & Retail Integration
- Oversee in-store visual merchandising to ensure brand consistency and premium experience.
- Integrate online and offline channels to deliver a cohesive omnichannel experience.

Cross-functional & Team Leadership
- Collaborate with marketing, merchandisi

📌 Dgm - E-commerce & Flagship, Accessories (Mumbai)
🏢 Mahindra & Mahindra
📍 Mumbai