1. Advanced Networking & Troubleshooting
- Troubleshoot complex network connectivity and performance-related issues.
- Work on advanced IP addressing concepts such as VLSM, CIDR, subnetting, and VLAN configuration.
- Diagnose latency, DNS, DHCP, routing, and network access issues.
- Use tools such as ping, tracert, pathping, nslookup, telnet, packet capture tools, and network monitoring platforms.
- Perform packet capture analysis and identify network traffic or routing issues.

2. Windows OS Administration
- Provide advanced support for Windows desktop and laptop operating systems.
- Safely edit and manage Windows registry settings when required.
- Use troubleshooting tools such as Resource Monitor, Event Viewer, Task Manager, WinRE, and Protected Mode.
- Automate basic administrative tasks using PowerShell scripts.

3. Windows Active Directory Administration
- Manage Active Directory users, groups, computers, and organizational units.
- Troubleshoot AD login issues, trust issues, replication failures, and authentication problems.
- Manage and troubleshoot Group Policy Objects.




- Support FSMO role-related activities and coordinate with higher-level teams when required.
- Perform bulk user creation, modification, and reporting using PowerShell.
- Manage DNS records in Active Directory integrated environments.
- Delegate access and permissions as per business requirements.

4. Firewall & Security Policies
- Configure and troubleshoot firewall policies, zones, NAT rules, ACLs, and VPN connectivity.
- Analyze firewall logs to identify blocked services, security events, and access issues.
- Support site-to-site VPN and remote access VPN troubleshooting.
- Coordinate with security teams for firewall-related changes and incident resolution.

5. Printer & Peripheral Management
- Manage enterprise print servers, print queues, and printer drivers.
- Map printers using Group Policy Objects.
- Troubleshoot network printer connectivity, spooler issues, driver conflicts, and printing

📌 Engineer (Mumbai)
🏢 RSR Infotech
📍 Mumbai