-Key Responsibilities

Patient Registration & Appointment Management

Greet and welcome patients and visitors in a polite and professional manner

Register new patients and maintain accurate records

Schedule, reschedule, and confirm appointments

Maintain OPD/IPD records and daily patient lists

Communication & Coordination

Answer incoming phone calls and direct them appropriately

Respond to patient inquiries regarding services, timings, and reports

Coordinate with Doctors, Pathology, Optical, and Billing departments

Handle patient concerns and complaints professionally

Billing & Financial Handling

Generate consultation and service bills

Collect payments (cash/digital) and issue receipts

Maintain daily cash and transaction records

Assist with basic insurance/TPA documentation

Administrative Support

Maintain a clean and organized front desk area

Handle basic data entry and hospital management software

Maintain confidentiality of patient information
Required Skills & Competencies

Strong verbal and written communication skills





Basic computer proficiency (MS Office, billing software, hospital systems)

Qualified appearance and positive attitude

Excellent organizational and multitasking skills

Ability to work calmly under pressure

Customer service orientation
Qualifications

Minimum: 12th Pass / Graduate preferred

1-2 years of experience in hospital/clinic/reception (preferred)

Freshers with good communication skills may also apply
Working Hours

As per shift schedule

Weekend/holiday duties as required
Salary

Competitive salary based on experience and performance

Why Join Aquity Healthcare?

Professional and supportive work environment

Opportunity to grow in the healthcare sector

Exposure to Eye Care, Pathology, and Optical services

Skill development and learning opportunities

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:
- Leave encashment
- Paid time off

Work Location: In person

📌 Receptionist (Lucknow)
🏢 AQUITY Healthcare
📍 Lucknow