Manage end-to-end e-commerce order processing and dispatch operations.
- Monitor daily order flow and ensure error-free and on-time dispatches.
- Coordinate with warehouse, customer support, and courier partners.
- Follow up on pending tasks and ensure timely completion.
- Prepare daily, weekly, and monthly reports.
- Analyze operational data and identify areas for improvement.
- Create and improve Excel reports, trackers, and dashboards.
- Assist in automating repetitive tasks and improving operational efficiency.
- Monitor websites, order management systems, and operational software.
- Ensure Standard Operating Procedures (SOPs) are followed consistently.
- Coordinate with team members to achieve operational targets.
- Motivate the team to maintain productivity and accuracy.
- Take ownership of issues and ensure they are resolved completely.
- Communicate professionally with customers, vendors, and internal teams. ## Requirements
- Bachelor's Degree (mandatory).
- Preferred experience in E-commerce Order Management, Operations, Administration, or Reporting.




- Excellent knowledge of Microsoft Excel or Google Sheets.
- Comfortable working with websites and online software.
- Solid analytical and problem-solving skills.
- Good understanding of automation and process improvement.
- Excellent follow-up and organizational skills.
- Strong accountability and ownership mindset.
- Excellent spoken and written English.
- Good communication skills in Tamil.
- Ability to work under pressure while maintaining high accuracy.
- Detail-oriented with a commitment to error-free work. ## Preferred Skills
- Experience with Shopify, Amazon, Flipkart, or similar e-commerce platforms.
- Experience with ERP or Order Management Systems.
- Knowledge of reporting, KPIs, and operational dashboards.
- Familiarity with automation tools AI tools is an added advantage. ## What We're Looking For We're looking for someone who:
- Thinks ahead instead of waiting for instructions.
- Is disciplined a

📌 E-commerce Operations (Erode)
🏢 SOUTH INDIA ORGANIC FARMS
📍 Erode