Classico India Pvt. Ltd., established in the year 2000, is a professionally managed manufacturing and trading organization and the company behind the trusted Classico Mattresses brand. With over two decades of industry experience, the company is engaged in the complete business cycle, including raw material procurement, manufacturing, work-in-progress (WIP) monitoring, inventory management, packaging, loading, dispatch, and timely delivery of finished goods. Operating under the Classico brand, the company manufactures and supplies a wide range of mattresses and sleep solutions while maintaining the highest standards of quality, operational excellence, innovation, and customer satisfaction.
Through its commitment to continuous improvement and reliable service, Classico India Pvt. Ltd. has established itself as a trusted and reliable name in the bedding and comfort products industry.
Job Summary
Key Responsibilities
- Call customers to collect product and service feedback.
- Record customer responses accurately.
- Handle basic customer queries professionally.
- Escalate complaints to the concerned team.
- Prepare daily feedback reports.
- Maintain customer records in Excel/CRM.
Required Skills:
- Positive communication skills.
- Basic computer and MS Excel knowledge.
- Polite and customer-friendly attitude.
- Good listening and data entry skills.