Entity:
Finance
Job Family Group:
Business Support Group
Job Description:
About bp
Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need talent to pursue opportunities, motivated by elite insight and expertise. We’re always aspiring for more digital solutions, balanced outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company
At bp, we’re reimagining energy for people and our planet. We have a bold ambition be a net zero company by 2050
Or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its
Resources is a critical part of getting there. And that’s what our new Finance Business Technology (FBT) centre in
Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business
Processes across the globe.
Driven by the bp values and comprising capabilities in data, procurement, finance and
Customer service, the FBT centre will drive cutting-edge digital solutions and agile ways of working.
Responsible for providing customer service support to help to ensure maximum customer satisfaction, assisting the team in providing a communicative link between our products/services and our customers and building an accurate understanding of the customer's needs and expectations.
Job Summary: The role of a Customer Service Representative is to provide assistance to customers in resolving their queries related to billing, product information, service requests etc., while maintaining high levels of customer satisfaction. This position requires strong communication skills, problem solving abilities, attention to detail, and the ability to work well under pressure.
Responsibilities: • Provide timely and effective support to customers by answering questions and responding to re
📌 Customer Service Representative (Pune)
🏢 Bp
📍 Pune