Job Title: CRM Executive (Fitness & Nutrition Solutions)

Experience: 1-4 Years
Location: Mohali
Salary: ₹20,000-₹25,000 per month + Attractive Performance Incentives

About the Role

Key Responsibilities
- Understand clients' fitness, weight management, and nutrition requirements and recommend suitable programs.
- Convert qualified leads into customers by effectively explaining services and addressing objections.
- Achieve monthly revenue and sales targets through successful client conversions.
- Build and maintain strong relationships with clients to ensure high satisfaction and retention.
- Coordinate with nutritionists, fitness coaches, and operations teams for smooth onboarding and service delivery.
- Follow up with prospects and existing clients to maximize renewals, upselling, and cross-selling opportunities.
- Maintain accurate customer records and sales updates in the CRM system.
- Resolve client queries promptly and ensure timely completion of promised services.
- Monitor customer feedback and work proactively to improve the overall client experience.





Required Skills & Qualifications
- 1-4 years of experience in CRM, Sales, Customer Success, or Client Relationship Management.
- Prior experience in the fitness, wellness, nutrition, or healthcare industry is highly preferred.
- Proven track record in client closing and revenue generation.
- Strong communication, negotiation, and relationship-building skills.
- Ability to understand customer needs and recommend appropriate fitness and nutrition solutions.
- Experience using CRM software and maintaining sales pipelines.
- Target-driven with a customer-centric approach.
- Good organizational and follow-up skills.
- Experience working with fitness centers, wellness brands, nutrition consultancies, or health-tech companies.
- Comfortable handling sales targets and incentive-based performance.
- Passionate about fitness, health, and customer engagement.

Compensation & Advantages
- Salary: ₹20,000-₹25,000 per month

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