Voice sales executive | Customer service (Bengaluru South)

Voice sales executive | Customer service (Bengaluru South)

23 Aug
|
NoBroker.com
|
Bengaluru South

23 Aug

NoBroker.com

Bengaluru South

Company Description
NoBroker HR is part of NoBroker.com, India’s first and only brokerage-free PropTech unicorn that directly connects property owners with tenants and buyers through a technology-driven platform. Founded in 2014 by alumni of IIT and IIM, NoBroker now serves millions of customers each month across major Indian cities and continues to expand rapidly. Backed by leading global investors, the company focuses on eliminating information asymmetry in real estate and providing seamless, transparent property transactions. With a team of over 5,000 professionals, NoBroker offers a wide range of services including verified brokerage-free listings, rental agreements, home services, loans, and society management solutions. The culture promotes meritocracy, professional growth, and a dynamic work environment for people passionate about transforming real estate.

Role Description
This is a full-time, on-site Voice Sales | Customer Service role based in the Greater Bengaluru Area.



The role involves handling inbound and outbound calls to assist customers with property-related queries, service offerings, and platform navigation, while ensuring a professional and empathetic interaction. The team member will explain product features, promote relevant services, and convert leads into successful transactions through consultative selling. Daily responsibilities include resolving customer issues, updating records in the CRM system, sharing feedback with internal teams, and adhering to defined call quality and productivity metrics. The role also requires collaborating with peers and supervisors to improve scripts, processes, and overall customer experience.

Qualifications
- Solid Communication skills, including clear verbal interaction, active listening, and concise information delivery over phone calls.
- Proven Customer Service abilities in handling queries, managing escalations, and maintaining customer satisfaction in a fast-paced environment.
- Sales and Sales Managem

📌 Voice sales executive | Customer service (Bengaluru South)
🏢 NoBroker.com
📍 Bengaluru South

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