Job Summary

We are looking for a Plant Lead to provide in office IT support at our manufacturing plant. The role involves troubleshooting hardware, software, and network issues, supporting end-users, and managing IT assets. The ideal candidate should have hands-on experience in a plant environment, strong problem-solving skills, and the ability to work independently in a fast-paced setting.

Responsibilities
- Install desktop OS, messaging client, applications such as Office Suite, Adobe Acrobat, WinZip, WinRar, software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs.
- Configure desktop and laptop as per the desktop/laptop standardization policies.
- Configuration of printers, data card, scanners etc.
- Configuration of internet settings and proxy settings
- Managing Production Lines, Shop Floors, Steel Section etc
- Configuration of mail clients and troubleshooting mail client related issues
- Troubleshoot and resolve desktop / laptop OS issues




- Isolate system issues; diagnose standard software issues and report hardware issues to respective vendors
- Troubleshooting printer / scanner related issues at users desktop/laptop and reporting hardware issues to vendors
- Ensuring records of all new machines installed, movement of machines within site, changes and configuration of machines with the help of asset management.
- Manage disk and folder sharing, and permission settings on desktops.
- Assist users in accessing applications based on standard SOPs.
- Providing privileges to users (as per desktop Management policy / domain policies).
- Installation and configuration of application clients (as per SOP provided by HMCL)
- Vendor co-ordination in terms of Call logging, tracking and closure for OEM calls pertain to desktop hardware and desktop software.
- Providing support on video conferencing call setup
- Vendor coordination in case of problems in VC equipment or set-up
- Assist in supporting LAN, print and file se

📌 Plant Lead (Tirupati)
🏢 Tekskills
📍 Tirupati