Job Description – General Manager (Restaurant / Hospitality)

Job Title: General Manager
Department: Operations
Reporting To: Director / Owner

Key Responsibilities
- Overall responsibility for smooth daily restaurant operations.
- Manage and supervise all departments: Kitchen, Service, Cashier, Housekeeping and Support Staff.
- Ensure excellent customer service and guest satisfaction.
- Monitor daily sales, expenses, food cost and overall profitability.
- Control staff attendance, discipline, grooming and performance.
- Conduct daily staff briefings and ensure proper shift management.
- Ensure food quality, hygiene and cleanliness standards are maintained.
- Handle customer complaints and resolve issues professionally.
- Monitor inventory, stock, wastage and purchasing requirements.
- Coordinate with vendors and ensure timely procurement.
- Train,



motivate and evaluate employees.
- Ensure compliance with company policies, food safety and government regulations.
- Prepare and submit daily/weekly/monthly operational reports to management.
- Work towards achieving sales targets and improving business growth.

Requirements
- Experience: 3–7 years in Restaurant/Hotel Operations
- Strong leadership and team-management skills.
- Good communication and problem-solving ability.
- Knowledge of restaurant operations, costing and inventory control.
- Ability to handle pressure and manage multiple departments.

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages:
- Food provided
- Provident Fund

Work Location: In person

📌 General Manager (Delhi)
🏢 Mr.scoops
📍 Delhi