Key Responsibilities:
- Handle escalated and frustrated clients with empathy, professionalism, and robust resolution-driven communication.
- Manage GST department queries, notices, SCNs, and ensure timely coordination for submission of replies and documents.
- Handle GST physical verification cases and coordinate with space partners to ensure smooth verification at premises.
- Manage bank verification cases and ensure all required confirmations and documents are submitted accurately.
- Resolve all document-related escalations including ownership proof, rent agreements, NOCs, sub-leasing permissions, authorization letters, and compliance documentation chains.
- Ensure complete and continuous documentation chain from original property owner to applicant wherever required by GST authorities.
- Coordinate with CAs,
compliance teams, sales team, and space partners to close escalations within defined TAT.
- Maintain proper tracking, follow-ups, and records of all escalations until closure.
- Take complete ownership of high-priority and sensitive compliance cases.
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Application Question(s):
- What is your current location?
- If experienced then, what is your current/last drawn salary?
- How soon can you join?
- Rate your English communication on a scale of 1-5.