Role & responsibilities
- Provide end-user support for SAP SuccessFactors login/access issues and day-to- day HRIS queries, ensuring timely resolution within defined TAT/SLA.
- Manage end-to-end functional support for SAP SuccessFactors Employee Central and Time Management, including L1/L2 support for other SuccessFactors modules.
- Coordinate with implementation/support partners for incident resolution, ticket management, defects and enhancement requests; conduct RCA and implement corrective actions for recurring issues.
- Lead and support year-end and annual HRIS activities, including leave carry-forward, holiday calendar maintenance, temporary time-off setup, work schedule updates, and system roll-over activities.
- Conduct user training, system demonstrations, awareness sessions, and develop/maintain user guides, SOPs, FAQs, and knowledge resources to improve system adoption.
- Develop and automate HR dashboards, Story Reports, MIS, and workforce analytics, ensuring data accuracy, consistency, governance, and timely reporting.




- Conduct periodic HRIS data and configuration audits and manage role-based access controls, system security, and audit-ready documentation.
- Identify and implement opportunities for HR process automation, including employee lifecycle workflows, reminders, escalations, notifications, and approval processes.
- Manage HRIS enhancement requests end-to-end, including requirement gathering, BRD preparation, stakeholder alignment, testing/UAT, deployment, and post-production monitoring.
- Support HR system integrations and interfaces and coordinate with IT/implementation partners for resolution of integration-related issues.
- Explore and leverage SAP SuccessFactors tools, features, and add-ons to enhance HR process efficiency, reporting capabilities, and user experience.
- Track and demonstrate productivity and efficiency gains delivered through automation and HR digital transformation initiatives.

Preferred candidate profile
- 4-8 years of e

📌 Looking For Assistant Manager-HR System Analyst (Mumbai)
🏢 Tata International
📍 Mumbai