Kwint IT Services: We are a software development and business process company based in Hyderabad, India. We work with clients in the UK and USA to assist with software development and business support outsourcing services.

About Prism Linguistics

Prism Linguistics is a UK-based professional language services provider delivering translation and interpreting services to legal, medical, public sector, and corporate clients across the UK and internationally. We work with a large network of professional linguists and are expanding our operations support team in India.

Role Overview

We are looking for a reliable and detail-oriented operations coordinator to support our UK team remotely from Hyderabad. This role is critical to ensuring smooth day-to-day operations, effective communication with clients and linguists, and timely booking of interpreting assignments.

Key Responsibilities
- Handle incoming phone calls from UK clients in a professional and polite manner
- Respond promptly to emails and enquiries from clients and linguists
- Check linguist availability for assignments (court,



medical, business, etc.)
- Book interpreters based on availability, language, location, and compliance
- Update and maintain booking records and internal systems accurately
- Follow transparent booking instructions, deadlines, and service-level expectations
- Escalate urgent or complex issues to the UK management team when required

Required Skills & Experience
- Excellent spoken and written English (UK clients—clarity and professionalism essential)
- Comfortable handling phone calls and client communication
- Strong organisational and time-management skills
- Ability to multitask and work under time pressure
- Basic computer skills (email, CRM systems, spreadsheets)
- Prior experience in call handling, customer support, operations, or scheduling is an advantage
- Experience in translation, interpreting, recruitment, or staffing coordination is a plus

Working Hours
- Primarily aligned with U

📌 Sales/Booking Coordinator UK Shift (Hyderabad)
🏢 kwintIt (UK Linguistic services)
📍 Hyderabad