Role Summary

We are establishing a recent Business Process Management department to design, implement and govern scalable business processes across a growing multi-division organisation.

The Head of Business Process Management & Implementation will build this department from the ground up. The position will establish the process framework, recruit and manage the team, create the enterprise process architecture and implement processes across all corporate and operational functions.

This is a hands-on department-building role. It is not limited to documenting SOPs, process auditing or providing recommendations. The successful candidate must personally lead implementation and ensure that approved processes are embedded into systems and daily operations.

Key Responsibilities

* Establish the Business Process Management department from scratch.
* Develop the department mandate, structure, operating plan, budget and implementation roadmap.
* Recruit and manage process analysts and implementation specialists.




* Create the organisation-wide process hierarchy and enterprise process inventory.
* Establish standards for process maps, SOPs, policies, work instructions and controls.
* Identify and prioritise critical processes across every department.
* Conduct process-design workshops with senior functional leaders.
* Map current-state and future-state workflows.
* Design cross-functional end-to-end business processes.
* Define process owners, RACI matrices, decision rights and approval authorities.
* Establish process controls, service levels, KPIs and escalation procedures.
* Implement processes across finance, HR, procurement, legal, strategy, PMO, engineering, commercial operations, IT and other functions.
* Translate business processes into ERP, BPM and workflow-system requirements.
* Coordinate with enterprise architecture, technology and system-implementation teams.
* Lead testing, pilots, rollout, training and adoption.
* Establish a controlled central

📌 Project Management (Bengaluru)
🏢 K2 Ventures
📍 Bengaluru