23 Aug
|
Tekgence
|
Mumbai
Position : Dynatrace Lead Admin - L3
Banking Project
Exp: 7+ Years
Client: One of our Prestigious client.
Budget: 25LPA-30 LPA
Mode: Full-Time / Permanent
Location: Belapur Seawoods, Navi Mumbai
Work Mode: 5 Days Work From Office
Weekend Support: Alternate Weekend Support as per Banking Industry
Max CTC: 25 LPA
Education: BE / B.Tech / MCA / M.Tech / M.Sc. Only
Notice Period: 0-60 Days
Key Skills
• Dynatrace L3 support
• Customization
• Configuration
• Troubleshooting
• Tracing
• OneAgent
• ActiveGate
Technical skills
- Strong Knowledge in Dynatrace tool administration concepts.
- Experience on APM related areas on Java, .NET and PHP
- Ability to direct and guide team to resolve crisis situations within prescribed SLAs
- Ability to provide consultation for new projects, functionalities, migrations, upgrades.
- Ability to direct and guide team to resolve crisis situations within prescribed SLAs
- Ability to plan, initiate and manage special tasks/projects.
Analytical skills
- Good analytical, trouble-shooting skills in the area of technical fault isolation and rectification.
Process skills
- Ability to resolve service requests. Robust attention to detail and the ability to follow processes.
- Strong Knowledge of ITSM processes
Other skills
- Customer interface experience (managing expectations; negotiating compromise solutions).
- Should have good communication and interpersonal skill.
- Should be willing to work in a 24*7 environment.
- Experience in team handling
📌 Dynatrace Lead Admin (Mumbai)
🏢 Tekgence
📍 Mumbai