We are currently seeking a SAP FLM to join our team in Hyderabad, Telangana, India.

Project Delivery
- Manage SS FLM group accountable for timely and accurate customer deliveries
- Review support execution reporting on various accounts and provide direction and guidance as needed
- Ensure that team maintains high level of competence and operational excellence
- Take critical business decisions to meet customer expectations
- Escalation point of contact for respective Account DMs
- Responsible for Continuous improvements overall Delivery excellence

People Management
- Coordination with GRM/VMG/TA for timely fulfilments
- Perform resource allocations and workload assignments according to delivery requirements
- Responsible for achieving bench mark utilization of resources across SS pool
- Responsible for periodic reviews, recognition rewards for SS resources
- Resource attrition management / retention
- Coordinate with HR/IT/Admin other support functions to provide a conducive work workplace for the resources
- Should also be able to take of SLA adherence, daily traiging and ticket updates

📌 SAP FLM Consultant (Hyderabad)
🏢 NTT DATA Business Solutions
📍 Hyderabad