Job Description (JD) - Senior Sales Executive

Position: Senior Sales Executive
Department: Retail Sales

Location:
Ka
mla Nagar

Experience: 4–5 Years in Retail Sales
Job Summary
We are seeking a dynamic and customer-focused Senior Sales Executive to drive sales growth, enhance customer experience, and support store operations. The ideal candidate should have robust retail sales experience, excellent relationship management skills, and the ability to handle high-profile customers while coordinating with internal teams and external stakeholders such as architects and project clients.

Key Responsibilities
1. Sales & Business Development
- Achieve individual and store sales targets.
- Generate new business opportunities through customer referrals, architects, contractors, and project leads.
- Promote company products and solutions to maximize revenue and profitability.
- Follow up on inquiries, quotations, and sales conversions.

2. Customer Relationship Management
- Handle and manage high-profile/VIP customers professionally.




- Understand customer requirements and provide suitable product recommendations.
- Ensure exceptional customer service and maintain long-term customer relationships.
- Address customer concerns and coordinate timely resolutions.

3. Site Visits & Project Coordination
- Conduct site visits for architects, interior designers, builders, and customers.
- Understand project requirements and provide product specifications and solutions.
- Coordinate with customers during project execution and order fulfillment.
- Generate project-based sales opportunities and maintain regular follow-ups.

4. Team Liaising & Coordination
- Coordinate effectively with sales, operations, warehouse, logistics, and accounts teams.
- Ensure smooth communication between customers and internal departments.
- Support the store team in achieving overall business objectives.
- Assist in training and mentoring junior sales staff when required.

5. Visual Merchandising (VM)
- Ens

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