Job Summary
The Guest Relations Executive (GRE) for a restaurant plays a pivotal role in ensuring an exceptional dining experience for all guests. This position involves engaging with customers, addressing their needs, and maintaining a welcoming atmosphere. The GRE will work closely with the restaurant team to uphold service standards and enhance guest satisfaction.

Responsibilities
- Greet guests warmly upon arrival and ensure they feel welcomed and valued.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Address guest inquiries, concerns, and feedback promptly and professionally.
- Collaborate with kitchen and service staff to ensure timely food delivery and service quality.
- Monitor dining areas to maintain cleanliness and ambiance throughout the shift.
- Assist in training current staff on guest interaction protocols and service standards.
- Promote special events, menu items, and promotions to enhance guest engagement.
- Maintain knowledge of menu offerings, including ingredients, preparation methods,



and potential allergens.

Skills
- Excellent communication skills with a friendly demeanor.
- Strong interpersonal skills to build rapport with guests and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Problem-solving skills to address guest concerns effectively.
- Basic knowledge of food safety practices is preferred.
- Previous experience in customer service or hospitality is a plus but not required.
- Flexibility to work various shifts, including evenings and weekends as needed. Join our team as a Guest Relations Executive and contribute to creating memorable dining experiences for our guests

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Internet reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 GRE FOR RESTAURANT (Pala)
🏢 Pala kitchen
📍 Pala