The Admission Counsellor plays a key role in shaping the first impression of Universal Wisdom School for prospective families. This role involves engaging with parents, guiding them through the IB and Cambridge pathways, and ensuring a seamless, high-quality admissions experience from inquiry to enrolment.
Qualification & Experience:
- Bachelor’s degree (Education/Management preferred)
- Minimum
3 years of experience
in school admissions, counselling, or parent-facing roles
- Freshers with strong communication skills and a learning mindset may be considered.
Key Responsibilities:
- Serve as the first point of contact for prospective parents via calls, emails, and campus visits
- Guide and counsel parents on
IB & Cambridge curricula, school philosophy, and student pathways
, while managing the
end-to-end admissions journey from inquiry to enrolment conversion
.
- Conduct and coordinate
campus tours,
open houses, and personalised interactions
- Maintain accurate records of inquiries, applications, and follow-ups in
CRM systems
- Collaborate closely with
marketing and academic teams
for campaigns and parent engagement initiatives
- Ensure
timely and consistent follow-ups
with prospective families
- Verify application documents and ensure adherence to admission guidelines
- Prepare admissions reports, funnel tracking, and conversion insights
Required Skills:
- Solid
communication and parent-handling skills
- Ability to
explain academic frameworks
(IB/Cambridge)
in a simple, relatable way
- High level of empathy, patience, and listening ability
- Proficiency in
CRM/ERP systems
- Strong organisational and multitasking abilities
- Professional, presentable, and
experience-oriented approach