Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.
Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.
Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.
If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development,
we’d like to meet you
Summary/Objective
The On-site Airline Support Specialist will support our airline client, located onsite at the client’s office.
The On-site Airline Support Specialist is the primary point of contact for both the client and vendor regarding API’s operations. In this role, the In office Airline Support Specialist processes reservations and cancellations, maintains and cultivates successful relationships with our airline partner as well as our suppliers, and sometimes directly with the crew. Maintaining a strong focus on providing the best customer service at all times. This includes internal collaboration within the airline and API, as well as communication with external parties to ensure that operational challenges are resolved promptly and seamlessly. The initial steps will require manual detail proficiency:
- Transmitting monthly schedules to the hotels and ground transportation
📌 On Site Airline Support Specialist (Mumbai)
🏢 Accommodations Plus International
📍 Mumbai
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