Job Summary

SAP Ariba Production Support consultant :: 8+ years

Responsibilities
- Module expertise: One or more of the following Ariba modules: Buying and Invoicing (BI)
- SLP
- Sourcing
- Contracts
- Production Support Activities: Manage requests that relate directly to the operation and functionality of the Production environment such as addressing a technical problem, rerunning a failed process, fixing orders, or performing other actions to make the setting operate in a manner that supports business users' needs.
- Production Support Activities: Monitor daily data loads from SAP ECC into Ariba
- User Support Activities: Manage requests for assistance from end users, usually involving questions about the use of the system, one-time requests for system data, or inquiries about the feasibility and impact of system changes.




- Interface Failure - Monitor interface failures for Purchase Orders, Receipts, Invoices, Supplier integration
- Interface Failure - Work with ERP and interface teams to resolve and reprocess failed transactions
- Operational Support Activities: Run weekly / monthly reports to monitor transaction statuses
- Operational Support Activities: Create any adhoc reports required by business teams
- General Support Activities: Monitor/manage Ariba Administration Email accounts
- General Support Activities: Coordinate support activities with other teams such as Security, Basis, interface, OneSource etc
- Ticketing tool expertise: Good to have ServiceNow work experience

📌 Ent. & Bus. Applications specialist (Hyderabad)
🏢 NTT DATA Business Solutions
📍 Hyderabad