Job overview: The associate oversees day-to-dayoperations of configuration management, planning, coordinating and directing activities that will help in managing and enhancing the CMDB and the process.

Exp 4-6 Years

Responsibilities:
- Identifies the CIs and products.
- Plans and manages a population of the Configuration Management System.
- Controls the receipt, identification, storage, and withdrawal of all supported CIs.
- Provides and maintains information on CMDB.
- Directs, prioritizes and schedules audits, ensures that any corrective action identified in Process and/or Database audits are carried out.
- Interfaces with other processes and CI owners to ensure they follow the defined Configuration Management process.
- Ensure regular housekeeping of the CMDB.
- Provide reports, including management reports and configuration status accounting reports.
- Manage interfaces with other processes and organization functions.
- Train people in Configuration Management principles, processes, and procedures.
- Well versed in documentation, presentation and communication

📌 Configuration management (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru