Alcor is seeking an experienced Transition Manager to lead and govern the end-to-end service transition lifecycle within the Technology Operations function. This role requires a very strong consultant to help define and deliver on Transition requirements for all change impacting Operations, working daily with operational stakeholders and acting as a trusted and detailed individual the client can depend on.
This role is critical in ensuring seamless transition of services:
- From build to operations
- From operations to retirement
You will work cross-functionally with delivery teams, operations, and stakeholders to ensure minimal disruption, operational readiness, and risk mitigation throughout the transition lifecycle.
Key Responsibilities
- Own and manage the end-to-end Service Transition lifecycle across multiple projects and programs
- Identify and onboard projects requiring transition governance and support
- Partner with Operations Managers, Project Managers, and vendors to:
- Advise, consult and define transition scope
- Develop detailed transition plans
- Ensure alignment with operational readiness
- Drive:
- Risk assessment and mitigation planning
- Resource planning and forecasting
- Governance and stakeholder management
- Conduct Operational Impact Assessments for recent initiatives prior to delivery kickoff
- Provide regular status updates, reporting, and stakeholder communication for all in-flight transitions
- Act as the primary point of contact (POC) for transition-related risks and escalations
- Maintain and continuously enhance the Transition Framework, adapting to evolving business and operational needs
- Develop and manage transition documentation, playbooks, and best practices
- Align transition priorities with business goals and customer expectations
- Drive adoption of automation and AI-led efficiencies within the transition lifecycle
- Own and manage transition-related risks, ensuring visibility and resolution with leadership
Required Skills &
📌 Transition Manager (Noida)
🏢 Alcor
📍 Noida